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Privacy policy

FUJIYAMA COOKIE (hereinafter referred to as "our shop") believes that customer trust is the first and believes that accurate and confidential handling of information pertaining to individual customers is an important obligation for our store I will. To that end, we will establish "Personal Information Protection Policy" concerning customer's personal information and practice thoroughly for all employees and affiliated companies regarding how to handle personal information. Its contents are as follows. For personal information that we have already used at our shop, we will also handle your personal information in accordance with this policy.

About the handling of personal information

(1) Acquisition of personal information

Our store collects personal information by lawful and fair means. When requesting the provision of personal information to you, please disclose the purpose of the collection in advance and the contents of use beforehand, within the range of legitimate business of our shop, to the extent necessary for achieving that purpose, personal information We will collect.

(2) Use of personal information and shared use

We will use personal information kept by our store within the scope of acceptance to those who got personal information and within the range in accordance with collection purpose. With regard to the purpose of use, we will use the items necessary for achieving that purpose within the scope of the legitimate business of our shop, out of the "range of purpose of use" below.

About the scope of purpose of use

  • When contacting business
  • When we guide information on our products and services handled by our shop
  • In case we will respond to inquiries or requests from customers
  • In addition, in the case of notifying the customer in advance and having the consent

About use other than the above purpose

In the event that it becomes necessary to use your personal information for purposes other than the above, you agree to the use of the customer's use except as permitted by law.

(3) Third party provision of personal information

Our shop will not provide your personal information to third parties without your consent. However, this is not the case if there are special circumstances such as obligations under the law that our shop should comply with depending on laws and other norms applied to personal information.

(4) Procedures for Disclosure / Modification of Personal Information

In the case where inquiries, corrections and deletions are requested regarding personal information provided by customers, it can be confirmed by the customer himself, except for cases where the request causes a serious obstacle to the business of our shop etc. We will disclose, correct and delete your personal information only within a reasonable period.
For inquiries related to the details of procedures, and other inquiries about your personal information, please contact us from the contact point below.

About compliance with laws and regulations concerning protection of personal information

Our store will comply with the laws and regulations concerning protection of personal information applicable to personal information held by our shop. In addition, this policy will be judged according to the laws of Japan and other norms. This policy establishes the basic policy concerning the handling of personal information of our shop and our shop strives to protect personal information based on laws and norms such as the personal information protection law according to this policy.

About safety control measures of personal information

Our shop protects from unauthorized access to personal information, loss of personal information, destruction, tampering, leakage etc. We will develop a management system to ensure accuracy and safety and implement appropriate safety measures. In addition to conducting educational awareness raising activities for all officers and staff involved in the protection of personal information of our store, by restricting the entry of outsiders into the office that handles personal information, we also have an administrator and proper management of personal information I will strive.

Ongoing improvement

Our shop will review and improve on our efforts to protect personal information on a continuous basis to respond to changes in laws and ordinances to follow, methods of handling and environmental changes.

Contact Us


FUJIYAMA COOKIE本店 (10:00~17:00)
〒401-0303 山梨県南都留郡富士河口湖町浅川1165-1
TEL: 0555-72-2220
FAX: 0555-72-2221